Shipping Policy

Last updated: March 6, 2026

1. Introduction

This Shipping Policy explains how we handle the delivery of products purchased from BETTY BROWN WIGS LIMITED. By placing an order, you agree to the terms outlined below.

Company Information:
BETTY BROWN WIGS LIMITED
Company Number: 07035754
First Floor Osborne House
20 Victoria Avenue
Harrogate, HG1 5QY
United Kingdom
Email: eroamsholliday@outlook.com
Phone: +44 7865 049129

2. Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed.
During peak periods, processing may take up to 5 business days.
You will receive a confirmation email once your order has been dispatched.

3. Shipping Methods & Delivery Times

We offer the following shipping options:

United Kingdom (Standard Shipping)

Estimated delivery: 3–7 business days
Tracking included

United Kingdom (Express Shipping)

Estimated delivery: 1–3 business days
Tracking included

International Shipping

Estimated delivery: 7–21 business days depending on destination
Customs duties or import taxes may apply, depending on the destination country.

Delivery times are estimates and may vary due to unforeseen circumstances, customs delays, or carrier issues.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location, chosen shipping method, and order weight.

Standard UK shipping: €5 (free for orders over €50)
Express UK shipping: €30 (free for orders over €50)
International shipping: Calculated at checkout

Free shipping promotions may apply from time to time and will be indicated on our website.

5. Order Tracking

Once your order is shipped, we will send you a tracking number by email.
You can use this number to monitor the status of your delivery with the carrier.

6. Lost or Damaged Shipments

We are not responsible for delays caused by the shipping carrier, customs, or incorrect delivery addresses.
If your package is lost or arrives damaged, please contact us immediately at eroamsholliday@outlook.com or +44 7865 049129. We will work with the carrier to resolve the issue.

7. International Orders & Customs

Customers are responsible for paying any import duties, taxes, or customs fees applicable in their country.
Delivery times for international orders may be extended due to customs processing.

8. Contact Us

For questions regarding shipping, delivery, or tracking, please contact:

BETTY BROWN WIGS LIMITED
First Floor Osborne House
20 Victoria Avenue
Harrogate, HG1 5QY
United Kingdom

Email: eroamsholliday@outlook.com
Phone: +44 7865 049129