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Privacy Policy

Last updated: March 6, 2026

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services. We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the UK GDPR, EU General Data Protection Regulation (GDPR), and the Data Protection Act 2018.

2. Company Information

This website is operated by:

BETTY BROWN WIGS LIMITED
Company Number: 07035754

Address:
First Floor Osborne House
20 Victoria Avenue
Harrogate, HG1 5QY
United Kingdom

Email: eroamsholliday@outlook.com
Phone: +44 7865 049129

In this policy, “we”, “our”, or “us” refers to BETTY BROWN WIGS LIMITED.

3. Personal Data We Collect

We may collect and process the following types of personal data:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely via third-party payment providers)

  • Order history

  • IP address

  • Browser and device information

  • Cookies and usage data

4. How We Use Your Information

We use personal data for the following purposes:

  • To process and fulfill orders

  • To communicate with customers

  • To provide customer support

  • To improve our website and services

  • To comply with legal obligations

  • To prevent fraud or misuse of our services

  • To send order updates and service-related communications

Where required by law, we will obtain your consent before sending marketing communications.

5. Legal Basis for Processing

Under GDPR and UK GDPR, we process personal data based on the following legal grounds:

  • Performance of a contract (e.g., fulfilling your order)

  • Legal obligations

  • Legitimate interests (e.g., improving our services and preventing fraud)

  • Consent (for marketing communications and certain cookies)

6. Data Sharing

We do not sell your personal data.

However, we may share your information with trusted third parties where necessary, including:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting providers

  • IT and security services

  • Legal or regulatory authorities when required by law

All third parties are required to handle your data securely and in accordance with applicable data protection laws.

7. International Data Transfers

If your data is transferred outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal protections.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

9. Your Data Protection Rights

Under UK GDPR and EU GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the details below.

10. Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and provide certain functionalities.

You can control or disable cookies through your browser settings.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

12. Contact Us

If you have questions about this Privacy Policy or how we process your personal data, please contact us:

BETTY BROWN WIGS LIMITED
First Floor Osborne House
20 Victoria Avenue
Harrogate, HG1 5QY
United Kingdom

Email: eroamsholliday@outlook.com
Phone: +44 7865 049129

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

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